Privacy Policy

Last Updated: May 15, 2025

1. Introduction

Collabeauty ("we", "us", or "our") respects your privacy. This Privacy Policy describes how we collect, use, and share information when you use our services, including our website and application ("Services").

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.

2. Information We Collect

Google User Data

  • Email address
  • Public profile information (name, profile image)
  • Google Calendar events

We use this data to:

  • Authenticate users via Google OAuth
  • Display personalized content
  • Sync campaign dates with calendars

This use complies with the Google API Services User Data Policy, including Limited Use requirements.

Instagram (Meta) User Data

We collect Instagram data via Meta Graph API using the following permissions:

  • instagram_basic: username, account type, media count, media data

We use this data to:

  • Verify creator identity and account authenticity
  • Analyze account performance and audience demographics
  • Track engagement metrics for campaign reporting
  • Calculate quality scores for campaign matching

This use complies with the Meta Platform Terms and Developer Policies.

TikTok User Data

We collect TikTok data via Login Kit using the following scopes:

  • user.info.basic: open_id, display_name
  • user.info.profile: username, is_verified, profile_deep_link
  • user.info.stats: follower_count, likes_count, video_count
  • video.list: video metadata (views, likes, shares)

We use this data to:

  • Verify identity and match creators to campaigns
  • Track and evaluate campaign performance

Data is stored securely and never shared without user consent.

3. Data Security, Retention & Deletion

Security Measures

We implement appropriate technical and organizational security measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include:

  • End-to-end encryption for data transmission
  • Secure data storage with encryption at rest
  • Regular security audits and updates
  • Access controls and authentication mechanisms

Data Retention

We retain your personal data for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specifically:

  • Account information: Retained while your account is active
  • Campaign data: Kept for 24 months for reporting and analysis
  • Communication records: Stored for 12 months
  • Financial records: Retained for 7 years as required by law

Data Deletion

You can request deletion of your data through:

  • Account Settings: Use the "Delete Account" option
  • Email Request: Contact support@collabeauty.net
  • API Disconnection: Revoke access via Instagram/Meta settings

Upon deletion request, we will remove your data within 30 days, except where we are legally required to retain certain information.

4. Data Sharing & Third Parties

Third-Party Sharing

We share your data with third parties only in the following circumstances:

  • With brand partners: Only for campaign-related purposes and with your explicit consent
  • Service providers: For hosting, analytics, and payment processing
  • Legal requirements: When required by law or to protect our rights

Data Processing Agreements

All third-party service providers are bound by data processing agreements that ensure:

  • Data is processed only as instructed by us
  • Appropriate security measures are implemented
  • Confidentiality obligations are maintained
  • Sub-processors are not engaged without our consent

5. Your Rights & Choices

Your Data Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of your data
  • Rectification: Update or correct your information
  • Deletion: Request removal of your data
  • Restriction: Limit how we use your data
  • Portability: Receive your data in a structured format
  • Objection: Oppose certain data processing

Exercising Your Rights

To exercise these rights:

  • Use the relevant options in your account settings
  • Email us at support@collabeauty.net
  • Submit a request through our help center

We will respond to all requests within 30 days.

6. Third-Party Services

Our service integrates with third-party platforms including Google, TikTok, and Meta (Instagram). Each platform has its own Privacy Policy and Terms of Service that govern the data they collect. We encourage you to review these policies:

7. Invoice Information

When a campaign is confirmed, we use the information provided by creators (e.g., name, bank details, service description) to automatically generate invoices and share them with the brand. This data is used solely for invoicing purposes and is not shared beyond the involved parties. All invoice data is stored securely and protected under our data security protocols.

8. Contact

If you have questions about this Privacy Policy or data use, contact us at:

Email: support@collabeauty.net

9. Dispute Resolution

If you have concerns about our data practices:

  1. Contact us directly to resolve the issue
  2. File a complaint with your local data protection authority
  3. Seek mediation through approved dispute resolution providers

We are committed to resolving any disputes fairly and promptly.